Under Article 14(1) of Directive 2011/83/EU, EU customers may exercise the right of withdrawal without the need to create an account or log in and are responsible for the direct cost of returning the goods. Simply enter your email address and Order number. When exercising this statutory right of withdrawal, the customer may arrange and pay for the return shipment using a carrier of their choosing and are responsible for all costs associated with returning the goods, including any applicable shipping charges, customs duties, taxes, or other fees.
